بررسی موانع برقراری ارتباط مؤثر بین دانشجویان پرستاری و بیماران در بیمارستان-های آموزشی-درمانی شهر اهواز در سال 94-1393

نوع مقاله: مقاله پژوهشی

نویسندگان

1 عضو هیأت علمی، گروه داخلی جراحی، دانشکده ی پرستاری و مامایی، دانشگاه علوم پزشکی جندی شاپور، اهواز، ایران.

2 عضو هیأت علمی، گروه داخلی جراحی، دانشکده ی پرستاری و مامایی دانشگاه علوم پزشکی جندی شاپور اهواز، اهواز، ایران.

چکیده

ارتباط خوب بین پرستاران و بیماران هسته­ی اصلی مراقبت از بیمار است. مطالعات انجام شده بیان می­کنند که دانشجویان پرستاری قادر به برقراری ارتباط مؤثر با بیماران نیستند. لذا مطالعه­ی حاضر به بررسی موانع برقراری ارتباط مؤثر بین دانشجویان پرستاری و بیماران از دیدگاه دانشجویان پرستاری دانشگاه علوم پزشکی اهواز پرداخته است. این پژوهش توصیفی_ تحلیلی در سال 1393 انجام شد، حجم نمونه با استفاده از روش سرشماری معادل 238 نفر از دانشجویان پرستاری دانشگاه علوم پزشکی اهواز که واحد اصول و فنون پرستاری را گذرانده­اند، در نظر گرفته شد که از این بین 200 نفر در مطالعه­ی حاضر شرکت کردند. ابزار مطالعه­ پرسشنامه ای 2 قسمتی بود که بخش اول حاوی اطلاعات دموگرافیک دانشجویان پرستاری و بخش دوم شامل 35 سؤال 5 گزینه­ای بر اساس مقیاس لیکرت درباره­ی موانع برقراری ارتباط بین دانشجویان و بیماران بود. 
تجزیه و تحلیل داده ­ها به کمک روش­های آمار توصیفی و همچنین آزمون تحلیلی کای اسکوار و با استفاده از نرم­افزار spss صورت گرفت. نتایج نشان داد که دانشجویان، حضور بیمار در محیط ناآشنای بیمارستان (29.5%)، اعتماد به نفس پایین دانشجو (29%)، مقاومت و عدم تمایل بیمار به برقراری ارتباط (27.5%)، تفاوت زبان محاوره­ای بین دانشجویان پرستاری و بیماران (25.5%) را به عنوان موانع عمده­ی ارتباط مؤثر بین دانشجویان پرستاری و بیماران ذکر کرده­اند. به عبارتی نتایج بیانگر این موضوع است که در برقراری ارتباط بین دانشجویان پرستاری و بیماران موانعی وجود دارد و این مسأله توجه و برنامه­ریزی توسط مسؤولان مربوطه برای رفع موانع موجود را می­طلبد.

کلیدواژه‌ها


عنوان مقاله [English]

Effective Communication Barriers between Nursing Students and Patients from Nursing students’ Point of View in Ahvaz in 2013-14

نویسندگان [English]

  • Shayesteh Haghighi 1
  • Mansooreh Rooeintan 2
1 Faculty Member, department of internal surgery, Nursing and Midwifery Faculty, Ahvaz Jundishapur University of Medical Sciences, Ahvaz, Iran
2 Faculty Member, department of internal surgery, Nursing and Midwifery Faculty, Ahvaz Jundishapur University of Medical Sciences, Ahvn.az, Ira
چکیده [English]

Good communication between nurses and patients is essential part of patient care. Previous studies have shown that nursing students would not be able to communicate effectively with patients. This Study examined barriers to effective communication between nurses and patients from the perspective of nursing Students at Ahvaz University of Medical Sciences. This descriptive-analytic study was conducted in 1393. The study sample were 238 nursing students those have passed the nursing basic course.  Among them, 200 nursing Students were selected by Census sampling and participated in the study. The data collection tool was a questionnaire consisted of two parts. The first part contained information regarding students, and the second part included 35 questions with 5 choices for each based on the Likert scale about the barriers to communication between students and patients. Data analysis was completed using descriptive statistics, Chi-square analysis and also using SPSS software.The results showed that students have mentioned that stay on the unfamiliar environment in hospital (29.5%), low self-esteem of students (29%), patient resistance and unwillingness to communicate (27.5%), language differences among students and patients (25.5%) were as major obstacles to the effective communication between nursing students and patients. In other words, the results suggested that there were difficulties in making the connection between nursing students and patients, therefore, this subject requires prior planning and attention by the relevant authorities to meet the demands barriers

کلیدواژه‌ها [English]

  • communication barriers
  • Nursing students
  • patients
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