عنوان مقاله [English]
The purpose of this study was to investigate the role of management - financial factors in reduction of patient’s payment in the health-sector evolution in 5 hospitals in Ahvaz. The population consisted of all employees of some hospitals in Ahvaz city in 1394. The study sample was randomly selected and comprised of 220 employees of which 170 members completed the questionnaire. The research tools were semi-structured interviews and factors affecting payment reduction by patients in hospitals in Ahvaz city in health evolution sector questionnaire which was approved after analyzing the results of this study. The study’s correlation or covariance analysis of the correlation matrix. Subsequently, Exploratory Factor Analysis (EFA) and Confirmatory Factor Analysis (CFA) of the research data showed that 34 articles in 4 factors were factors related to the transformation plan users (patients), financial factors, executives and management factors. The level of significance was considered acceptable maximum of 0/05. According to research results, the most important factor among the effective factors in the design of users (patients) was considered. Therefore, user satisfaction should be reviewed periodically. Financial, operational and managerial factors should also be considered in order to improve the implementation of the development plan.