ارائه الگوی مناسب استقرار مدیریت دانش

نوع مقاله : مقاله پژوهشی

نویسندگان

1 دانشجوی دکترای تخصصی مدیریت دولتی، گروه مدیریت منابع انسانی ، دانشگاه آزاد اسلامی، بناب، ایران.

2 عضو هیئت علمی، گروه مدیریت دولتی، دانشگاه آزاد اسلامی، بناب، ایران.

چکیده

پژوهش حاضر با هدف ارائه مدل مناسب استقرار مدیریت دانش در دستگاههای اجرایی استان آذربایجان انجام شد. روش پژوهش برحسب هدف، کاربردی؛ برحسب نوع داده، آمیخته  (کیفی) از نوع علّی بود لذا از رویکرد نظریه داده بنیاد استفاده شد. جامعه آماری پژوهش، خبرگان دستگاه­های اجرایی دانشگاهی نمونه آماری پژوهش را تشکیل ­دادند. با توجه به کفایت نمونه­گیری و اشباع نظری 19 نفر به روش نمونه­گیری هدفمند انتخاب شدند. داده­ها به روش مصاحبه نیمه ساختاریافته جمع­آوری شد و جهت تجزیه و تحلیل داده­ها از روش مقایسه­ای مداوم در سه مرحله (کدگذاری باز، کدگذاری محوری و کدگذاری انتخابی) استفاده شد. سه مقوله فرعی در شرایط علّی استقرار مدیریت دانش (لزوم ایجاد تغییر، ارتقاء خدمات دانش و راهبرد کسب و کار)، و سه مقوله فرعی در بستر و زمینه استقرار مدیریت دانش (رهبر، عوامل فرهنگی و عوامل ساختاری )، و سه مقوله فرعی در شرایط مداخله­گر استقرار مدیریت دانش )زیر ساخت فناوری اطلاعات، منابع انسانی و ویژگی­های سازمانی)، و سه مقوله فرعی در راهبردهای استقرار مدیریت دانش )مشوق­های دانش، تدوین نقشه دانش و آموزش و توانمندسازی)، و سه مقوله فرعی در پیامدهای استقرار مدیریت دانش )بهره وری، یادگیری سازمانی و نوآوری سازمانی)، در مدل کیفی مورد تأیید قرار گرفت.

کلیدواژه‌ها

عنوان مقاله [English]

Providing a Proper Pattern of Knowledge Management Deployment

نویسندگان [English]

  • Saber Ghorbani 1
  • Jafar Beikzad 2
  • Farhad Nezhad irani 2
  • Nader Bohloli 2
1 Ph.D. Student in Public Administration, Department of Human Resource Management, Bonab Branch-Islamic Azad University, Bonab, Iran.
2 Faculty Member, Department of Public Administration, Bonab Branch-Islamic Azad University, Bonab, Iran.
چکیده [English]

The purpose of this study was to present an appropriate model of knowledge management deployment in the executive agencies of Azarbaijan province. Research method in terms of purpose, applied; depending on the data type, the causal-qualitative; therefore, the data theory approach of the foundation was used. The experts of the executive-academic bodies formed the statistical sample of the research. Due to the adequacy of sampling and theoretical saturation, 19 people were selected by purposeful sampling. Next, data were collected by semi-structured interview method and also continuous comparative method in three stages (open coding, axial coding and selective coding) was used to analyze the data. The results showed that the following sub-categories in different area were confirmed in the qualitative model consisted; three sub-categories in the causal conditions of knowledge management deployment (necessity for change, knowledge service promotion and business strategy); three sub-categories in the context of knowledge management deployment (leader, cultural and structural factors); and three sub-categories in Interventional conditions of knowledge management deployment (IT infrastructure, human resources and organizational features); and three sub-categories in knowledge management deployment strategies (knowledge incentives, knowledge mapping and training and empowerment); and three sub-categories in The implications of knowledge management deployment (productivity, organizational learning, and organizational innovation), respectively.

کلیدواژه‌ها [English]

  • Knowledge Management
  • Knowledge storage
  • Knowledge transfer and sharing
  • knowledge application

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